At https://kratom-strains-chart.kratom-planet.com (referred to as ‘the Company’ or ‘we’), your privacy and the security of your data are of utmost importance. This Privacy Policy details our approach to handling personal data, adhering to various privacy laws including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25 on the protection of personal information in the private sector, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act (CCPA) and its successor, the California Privacy Rights Act (CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and other relevant privacy legislation.
This policy governs all interactions with our website, applications, services, and products. Please note that this policy does not apply to external third-party platforms, applications, products, or services that you may access through links on our platform, each of which has its own privacy policy.
Our processing activities cover various scenarios where we interact with you, including:
- When you use our applications and services as a registered user.
- When you visit any of our websites that reference this Privacy Statement.
- When you communicate with us, such as through newsletters, emails, phone calls, or text/SMS messages.
In the course of these interactions, we collect diverse types of personal data to improve your experience and ensure effective service delivery. The categories of personal data we may collect include:
- Account details necessary for user authentication and management.
- Payment information required to process transactions.
- Financial records related to your use of our services.
- Purchase history to facilitate customer support and service enhancements.
- Mobile device identifiers for targeted services and personalized experiences.
- Location data where relevant to provide location-based services or comply with legal obligations.
- Feedback you provide to help us improve our offerings.
- Social media information if connected to our services for account management or customer engagement.
- Product and service interaction details to tailor our assistance and product development.
This data is collected through various means, including user input, direct interactions with our team, and automated tools such as cookies and tracking technologies. We also receive data from third parties, which is subject to their privacy practices.
We use cookies on our website to enhance user experience, personalize content, and perform analytics to improve our services. These cookies are categorized into Strictly Necessary, Preference, and Analytics. Users can manage their cookie preferences through our dedicated Cookie Manager tool.
We maintain data retention policies in accordance with legal requirements and the purposes for which the data was collected. Once the purpose has been fulfilled or the retention period has expired, we take steps to delete or anonymize the personal data.
To safeguard your personal data, we implement robust organizational measures and security protocols. These include encryption of communications and the selection of secure third-party service providers.
We recognize the importance of protecting children’s privacy. Our services are not intended for users under 18 years of age, and we do not knowingly collect personal data from children in this age group.
As a data subject, you have several rights under the applicable privacy laws. Depending on your jurisdiction, these may include accessing your personal data, rectifying inaccurate information, requesting the erasure or restriction of your data, obtaining a copy of your data in a portable format, objecting to certain processing activities, and the right not to be discriminated against for exercising your privacy rights. You can exercise these rights by reaching out to our privacy team.
We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or as required by law. Any updates will be posted on our website for your review.
For any inquiries, to unsubscribe from communications, or to address data-related concerns, please contact our privacy team via email at [email protected] or through written correspondence to the address provided on our website.